Privacy Policy

Last updated: November 17, 2025

1. Introduction

INFINI IA ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Username and email address
• First and last name (optional)
• Password (encrypted)
• Account type (Learner or Creator)

2.2 Payment Information

For course purchases and creator payments, we use Stripe as our payment processor. We do not store complete credit card information on our servers. Stripe handles all payment data according to PCI-DSS standards.

2.3 Course Content and Progress

We track your course enrollments, progress, quiz attempts, and certificates earned to provide our services.

2.4 Usage Data

We automatically collect information about your interactions with the platform, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information

3. How We Use Your Information

We use your personal data to:

• Provide and maintain our services
• Process payments and transactions
• Send important account notifications
• Improve our platform and user experience
• Prevent fraud and ensure security
• Comply with legal obligations
• Communicate about courses and platform updates (with your consent)

4. Data Sharing and Disclosure

4.1 Third-Party Services

We share data with trusted third parties who help us operate our platform:

• Stripe: Payment processing
• Google: Authentication services (if you use Google Sign-In)
• Email Service Providers: For sending transactional emails

4.2 Legal Requirements

We may disclose your information if required by law or to protect our rights and safety.

4.3 Creator-Learner Information

When you enroll in a course, the creator may see your username and enrollment status, but not your email or payment information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of passwords and sensitive data
• Secure HTTPS connections
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Objection: Object to certain data processing activities
• Withdraw Consent: Withdraw consent for optional data processing

To exercise these rights, contact us at contact@infiniia-elearning.com

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance and legitimate business purposes.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences (language, etc.)
• Analyze platform usage

You can control cookie preferences through your browser settings.

9. Children's Privacy

Our platform is not intended for users under 13 years old. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform.

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@infiniia-elearning.com
Address: Québec (QC), Canada